Frequently Asked Questions

Yes, we offer a standard pricelist for most services, available for download here. 

Keep in mind that prices may vary based on project volume. Contact us for a customised quotation tailored to your needs.

We provide free collection and delivery within a 2-mile radius of central London. For clients located outside this area, we offer secure and cost-effective logistics solutions.

Certainly. With 70 years in the field, Legastat has extensive expertise in all aspects of specialist legal reprographics. Our knowledgeable staff are ready to assist and advise on your specific requirements.

As each project is unique, our expert operators can advise on topics such as A5 or double-sided printing conversions, pagination or repagination, colour management, large format printing, Excel formatting, chronological printing, and duplicate removal.

 Yes, we are proud to be experts in eBundle production. To learn more or get in touch, please click here.

At Legastat, our stringent quality control (QC) processes, supported by our ISO9001 accreditation for quality management, ensure the highest standards. Every project undergoes a manager-led QC check to guarantee 100% accuracy before delivery.

 Yes, we understand that the legal industry often requires quick turnarounds. Our team is equipped to handle urgent or last-minute requests to ensure your project is completed on time.

We are committed to environmentally responsible practices and offer eco-friendly printing options, such as using recycled paper and environmentally friendly toners. Please let us know if you have specific requirements or preferences.

 Yes, our experienced staff are well-versed in court requirements and guidelines for various legal documents. We ensure that your materials are produced in compliance with these specifications.

Our team members are trained to handle confidential and sensitive materials with the utmost care and discretion. We follow strict security protocols and maintain a secure working environment to protect your information.

Our team is reachable by phone at any time. We operate 24 hours a day, Monday to Friday, and offer daytime shifts on weekends. When needed, we can scale up to 24-hour service over weekends to meet client demands.

At Legastat, we take information security very seriously. We hold Cyber Essentials Plus and ISO27001:2017 accreditations and have served high-profile clients and the UK Government on sensitive projects for over a decade. We are happy to address any specific questions or concerns about security.

Indeed, Legastat provides a comprehensive range of finishing options, including comb, wire, coil, and velo binding, lamination, mounting, and custom dividers. We also offer blank, coloured, numbered, and lettered files with bespoke front covers & spine labels.

 We can receive files via secure FTP or encrypted file transfer platforms, and we also accept email. Our team can process over 400 file formats for your convenience.

Yes, we can help with document indexing and organisation to ensure your materials are easy to navigate and reference. Our team can work with you to create a customised indexing system tailored to your project's needs.

 Yes, we have extensive experience supporting overseas legal professionals with their legal reprographics requirements. Our team is well-equipped to handle any unique needs or specifications that may arise from international litigation.

We have a dedicated team of professionals who are experienced in working with international clients. We can communicate effectively via email, phone, or video conferencing to ensure smooth project coordination and timely updates.

Yes, our team is skilled in managing legal documents in various languages. While our primary language is English, we can accommodate specific language requirements and ensure the accurate reproduction of multilingual documents.

Certainly, we can assist overseas clients in converting their legal documents to comply with UK formatting standards. Our team has a thorough understanding of the requirements and can guide you through the necessary adjustments.

Yes, we can coordinate the logistics and delivery of your legal reprographics materials to ensure they are available when needed, whether it be at a London court or another specified location. We work closely with our clients to meet their specific delivery requirements, ensuring a seamless and timely service.

Clients choose to scan hardcopy materials for various reasons, such as eDisclosure projects (including coding and metadata addition for easier searching), archiving to save space, creating eBundles, or facilitating remote collaboration and work.

For disclosure projects, additional information is often added to scanned images to create a searchable database similar to electronic records. This process involves manually adding fields, such as date, title, author, or recipient. While time-consuming, it is crucial for efficient document search and categorisation.

OCR, or Optical Character Recognition, is a software process that reads images created during scanning and generates searchable text files. It is essential for maximising the value of your scanned materials. Provided the original documents are in good condition, OCR accuracy should be close to 100% in most cases.

Unitisation involves splitting larger scanned batches into individual documents based on consistent, predetermined criteria. Accurate unitisation is vital during a disclosure process to ensure the correct materials are disclosed.

With extensive experience handling delicate and aged materials, Legastat has established protocols to ensure sensitive handling and optimal image output from poor-quality originals.

We conduct a 100% page-by-page quality control check, comparing the original document to the captured image. Images are adjusted or rescanned as necessary to optimise image quality and OCR accuracy.

Legastat employs a comprehensive multi-stage process to ensure coding accuracy and consistency. This process guarantees that naming conventions, date formats, and company names are recorded consistently, adding maximum value to the final digital asset.

We are confident that our state-of-the-art scanning hardware, software, and our experienced team can provide unrivalled capacity (> 6,000 pages per hour), superior image output, and efficient results compared to in-house efforts.

All scanning is conducted in-house, and we never outsource or offshore our scanning services. Coding is also performed in-house by a dedicated team. We can offer the option to offshore indexing if clients prefer, potentially providing savings and increased capacity on short notice.

 Yes, our state-of-the-art scanning equipment and experienced team can manage a wide range of document sizes and formats, ensuring that all your materials are accurately captured and digitised.

At Legastat, we take information security very seriously. We hold Cyber Essentials Plus and ISO27001:2017 accreditations and have served high-profile clients and the UK Government on sensitive projects for over a decade. We are happy to address any specific questions or concerns about security.

Our advanced scanning technology can efficiently detect and process mixed content, ensuring that colour and black-and-white elements are accurately captured and reproduced in the digital format.

Yes, we can help with organising and categorising your scanned materials, creating customised folder structures and naming conventions to ensure efficient document management and easy access.

While our primary focus is on scanning, indexing, and coding services, we can recommend and connect you with reliable long-term storage solutions for your digitised documents.

We are committed to data protection and GDPR compliance. Our strict security protocols and practices include staff training, secure handling and storage of documents, and proper disposal of materials upon project completion.

Yes, we provide secure document destruction services upon completion of the scanning and digitising process. We ensure that your sensitive materials are disposed of in compliance with legal and industry standards, protecting your information and maintaining confidentiality. If required, we can also provide a certificate of destruction as proof that your

Forensic collection is the process of gathering electronically stored information (ESI) in a forensically sound and legally defensible manner. It ensures the integrity of data and maintains a clear chain of custody. Legastat can provide expert forensic collection services, ensuring that all relevant ESI is collected, preserved, and handled securely throughout.

Legastat is equipped to handle a wide range of electronic data, including data from desktop computers, laptops, servers, network storage devices, mobile phones, tablets, cloud-based storage, and email accounts. Our team of experts uses class-leading technologies such as Cellebrite and FTK to ensure comprehensive and accurate data collection.

Legastat employs a meticulous process that adheres to industry standards and best practices for digital forensics. Our experts utilize chain-of-custody documentation and secure storage methods to maintain the integrity of the collected data. By following a strict, defensible process and using reputable tools like Cellebrite and FTK, Legastat ensures that the collected electronic evidence is legally admissible in court.

Yes, Legastat has the capability to perform remote and cloud-based data collection. Our digital forensics team can rapidly deploy remote or cloud-based solutions to minimize disruption to your ongoing operations and enable you to start your investigations without delay.

Confidentiality and information security are paramount in our forensic data collection services. Legastat adheres to ISO 27001 standards and is backed by Cyber Essentials + accreditation, ensuring that sensitive information is always protected. This provides all parties with peace of mind when handling sensitive matters.

Legastat utilizes class-leading technologies like Cellebrite to forensically acquire data from mobile devices such as smartphones and tablets. Our experts follow a thorough process to ensure data integrity and admissibility in court, including documenting the chain of custody and using proper data handling and storage methods.

Yes, Legastat can help collect data from various social media and messaging platforms as part of the forensic data collection process. Our team has the expertise and tools required to gather relevant electronic evidence from these sources while maintaining data integrity and legal admissibility.

Our team of experts is experienced in dealing with encrypted data. We use advanced decryption techniques and class-leading tools like FTK to access and collect encrypted data when legally permissible. Legastat ensures that the process of handling encrypted data is conducted securely and in compliance with relevant regulations.

Yes, Legastat has the expertise and tools to collect and process data in multiple languages and formats. Our team can handle various file types, encoding methods, and document formats to ensure that all relevant electronic evidence is collected and processed effectively.

Legastat is committed to providing rapid deployment of our forensic data collection services. Depending on the specific requirements of a project, our team can be on-site, initiate remote access, or begin cloud-based data collection in a timely manner to minimize disruption to your ongoing operations and support the timely progression of your investigation or disclosure process.

Legastat's forensic data collection services cater to a wide range of industries and sectors, including law firms, corporate legal departments, government agencies, financial institutions, healthcare organizations, and more. Our team has extensive experience in handling diverse electronic evidence and understands the unique requirements and challenges associated with different industries.

Upon completion of an electronic forensic collection project, Legastat provides clients with comprehensive reports and deliverables that detail the data collection process, findings, and any relevant metadata. These reports can be customized to meet specific client needs or preferences.
The format and content of the reports may include:  - A summary of the data collected, including volume, file types, and sources

- Detailed logs of the data acquisition process and any challenges encountered

- Chain of custody documentation to ensure legal admissibility

- An overview of data filtering and culling activities, if applicable

- Any other specific reporting requirements requested by the client

Legastat works closely with a client's legal and IT teams throughout the electronic forensic collection process to ensure a smooth and efficient workflow. Our team engages in regular communication and coordination to: Identify and scope the data collection requirements - Develop a collection strategy and timeline - Obtain necessary access and permissions to relevant data sources - Address any technical challenges or issues that may arise during the process - Keep stakeholders informed of progress and any significant developments.

After completing an electronic forensic collection, Legastat offers a range of post-collection support and services to assist clients with their ongoing eDisclosure or investigation needs.

These may include:

- Data processing, analysis, and review using our state-of-the-art eDisclosure platform

- Early Case Assessment (ECA) to identify and prioritize relevant documents

- Assistance with data filtering, culling, and deduplication to reduce data volumes

- Production of court bundles, eBibles, and other deliverables as required -

Ongoing technical support and consulting to address any questions or issues that may arise during the subsequent stages of the eDisclosure or investigation process

Yes, Legastat can provide a managed document review service, deploying and managing the review process based on your instructions and overseen by our eDisclosure team and a dedicated review manager. We offer expert document reviewers supported by class-leading AI-powered technology, ensuring a scalable, accurate, and efficient review process tailored to your needs.

Legastat uses the advanced OpenText Axcelerate platform for managed document review, which incorporates cutting-edge AI technology, such as predictive coding and machine learning.

This powerful platform, in combination with gold-standard workflows, streamlines and automates many manual tasks, allowing our review teams to focus on high-value, strategic work and deliver the best possible document review experience for our clients.

OpenText Axcelerate also offers built-in translation capabilities, further enhancing the efficiency and accuracy of the review process.

AI technology plays a crucial role in enhancing the efficiency and accuracy of Legastat's managed document review process.

We employ advanced AI tools, such as predictive coding and machine learning, to automate tasks, prioritize relevant documents, and identify key patterns and trends. This not only speeds up the review process but also ensures that our clients receive high-quality results.

Legastat prioritizes data security during remote managed document reviews by implementing strict security protocols, including:

- Using secure, encrypted communication channels for data transmission

- Providing reviewers with secure access to review platforms -

Adhering to industry best practices and maintaining certifications, such as ISO 27001:2022 and Cyber Essentials+

Yes, Legastat's review team is experienced in handling redactions for sensitive or privileged information during the managed document review process. We follow best practices to ensure that all redactions are accurate and compliant with legal requirements.

Legastat serves clients from a wide range of industries, including legal, financial, corporate, healthcare, and government sectors. Our experienced review team is well-equipped to handle the unique challenges and requirements of each industry.

Yes, Legastat has extensive experience in managing complex document review projects involving multiple parties, such as multi-party litigation or large-scale regulatory investigations. Our team works closely with all involved parties to ensure a streamlined, efficient, and accurate review process.

To receive a quote for Legastat's managed document review services, please contact our team to discuss your project's specific requirements. We offer competitive pricing and flexible solutions tailored to your needs.

Legastat ensures quality and accuracy by employing experienced reviewers, providing thorough training, implementing a rigorous quality assurance process, utilizing advanced AI technology, and monitoring performance metrics regularly.

Legastat safeguards sensitive information through strict confidentiality agreements, comprehensive background checks on reviewers, secure data transmission, restricted access to authorized personnel, and adhering to industry best practices and certifications.

Yes, Legastat can assist in creating organized court bundles and eBibles that adhere to court requirements, with all relevant documents properly indexed and easily accessible, including compatibility with various eReader devices and platforms.

Legastat manages conflicts of interest by requiring reviewer disclosures, conducting background checks, implementing conflict check protocols, and resolving any conflicts identified to maintain the integrity and impartiality of the review process.

Yes, Legastat offers comprehensive project management and oversight for the entire eDisclosure process, including customized project planning, resource management, and regular progress updates and reports for effective and efficient completion of all phases.